Some veterans may be unfamiliar with the job application and interview process in a civilian context. By offering tailored support, you can assist veterans to showcase their skills and strengths.

Tailoring application support

Here you will find some tips on how to offer tailored support. This benefits veterans, as well as other applicants.

Have a dedicated point of contact for applicants 

This contact can answer questions about the position, recruitment process and organisation. They could be a veteran or someone with experience in veteran recruitment.

Direct veteran applicants to useful resources and services

Provide links to resources to assist in writing job applications. For example: 

Larger organisations may wish to develop their own guides to the job application process. These guides can show veterans how to:

  • interpret role descriptions 
  • understand and respond to key job selection criteria 
  • market their skills and experience in the civilian workplace
  • write a CV and cover letter
  • prepare for an interview

Direct veteran applicants to a skills translation guide

Veteran skills translation guides connect ADF skills, experience and ranks with their civilian equivalents. 

These can help veteran applicants to:

  • identify roles that suit their capabilities
  • explain their skills and experience using civilian workplace terminology

Refer applicants to the Veteran Employment Program’s Core Skills Identifier. This tool references the ADF’s resources on ADF skill recognition. 

Larger organisations can develop their own skills translation guide. This will provide information that is specific to the industry, organisation and roles.

Fast track veteran applicants

Fast tracking veteran applications through specific stages of the recruitment process offers several advantages. It can:

  • provide the opportunity for applicants to talk about their ADF experience and skills in more depth
  • enable recruiters to ask questions about the individual’s ADF experience and understand how it applies to the role 
  • support recruiters to better understand the applicant’s capabilities.

Related Veteran Employment Commitment activities:

  • Provide a dedicated point of contact for applicants navigating the recruitment process 

  • Provide a guide to the application process that is specific to your organisation and targeted at veterans 

  • Develop a skills translation guide or careers matrix that is specific to your organisation 

  • Direct potential veteran applicants to a third-party guide to the job application process targeted at veterans (aspirational) 

  • Direct potential veteran applicants to a veteran specific skills translation guide (aspirational) 

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